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fa99900 sets out these legal terms so you know exactly what governs your account, what we hold, and what choices you have. Access to and use of this platform depends on your local law and the eligible regions where fa99900 operates.
Our legal framework applies to every interaction you have with this platform — from the moment you open an account to every transaction you make and every game session you start. We collect the information you supply at registration, the transaction records tied to your wallet activity (including bKash, Upay and Bank Transfer operations), and technical data your device sends when you connect to the site. We use that data to run your account, process the payment methods you select and respond to your support requests. We do not sell your personal data to third parties, and we do not share it outside what is needed to operate the platform for you. Retention of your records follows the periods required by applicable rules in the regions where we are active. If your local law restricts access to platforms of this kind, eligibility and availability depend on that law — we do not override local legal requirements. For any question about how your specific data is held or used, the contact routes in the support section below are the correct path. Our terms may be updated when regulatory or operational requirements change; the current version published on this page is always the one in effect.
Understanding where this policy applies — and where it stops — helps you know who to contact when something goes wrong. We distinguish four areas: your account access, your transactions, the content we publish on this site and services run by third parties you may reach through our pages.
This policy covers the account you hold with fa99900 — login credentials, session behaviour, device recognition and any access controls we apply. It does not govern accounts you hold elsewhere or any third-party login service you may use.
Deposits and withdrawals processed through bKash, Upay or Bank Transfer fall inside this policy. The rules of those payment providers — their own terms, fees and processing conditions — sit outside our policy and are set by each provider independently.
Game content, promotional notices, lobby information and support articles published on fa99900 are covered by this policy. We aim to keep them accurate, but game availability and category details can change without prior notice.
Links or embedded content from studios such as Habanero, Pragmatic Play or Bigtime Gaming point to content we host in our lobby. Their own end-user licences and privacy notices govern the software itself; this policy covers only your account-level relationship with us.
You have concrete actions available at any point — not just the right to read this page. Log in to your account and open the account settings area to review the personal details we hold on record for you: your registered email, phone number and linked payment method names (bKash number, Upay reference or Bank Transfer detail). If any detail is out of date, you can submit a correction request through our support channel and we will update it after verifying your identity against what you supplied at registration. Transaction history is visible in your account wallet section — each entry shows the method used, the direction of the transfer and the date. If you see an entry you do not recognise, raise it with support straight away using the contact options below. You may also request that we close your account; that request should come through the support route, and we will confirm the steps needed before processing it. Availability of these actions depends on the eligible regions where we operate and on your local law.
Open account settings to see the personal and payment details we hold. Your bKash, Upay or Bank Transfer reference appears alongside your registered contact information.
Submit a correction through support. We verify the change against your original registration before updating any field — this protects your account from unauthorised edits.
If any part of this legal page is unclear or you need detail on how a specific data type is held, contact us through the published support routes. We respond through the same channel you used.
A closure request must come through support. We will confirm the steps, outstanding balance handling and final record retention period before the account is removed from active status.
For any legal or policy question — data correction, access request or account closure — use the contact routes published on the site. We handle policy queries through the same channels as account support; there is no separate legal inbox. Use the route that matches how you normally contact us, and include your registered account reference so we can locate your record without delay.
Open the chat widget from any page on fa99900. State that your query is a legal or data matter and our team will route it correctly. Have your registered email or phone number ready.
Send your legal query to the support email address published in the site footer. Include your account reference and a brief description of the record or policy matter you are asking about.
The help section inside your signed-in account lists common policy questions and links to submission forms for data correction and account closure requests. Check there first before opening a new contact thread.
Our approach to data handling is practical and account-focused — we keep what is needed to run your account and process your chosen payment methods, and we do not hold data beyond what operational and applicable regulatory requirements set out.
We use cookies to keep your session active and to remember your device for returning visits. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how account pages load or how your wallet balance displays.
Your password and any linked payment credential — such as the bKash number or Bank Transfer detail on your account — are stored in a form that prevents plain-text access. We do not ask for your full bKash PIN or bank password through any support channel.
We retain account and transaction records for the period required under the rules applicable in regions where we operate. When that period ends, or when you request closure, records are removed or anonymised according to the applicable process.
When this legal policy changes, the updated version is published on this page with the effective date shown. Continued use of your account after a policy update means you have read the new terms. Contact support if you want to ask about a specific change before continuing.
The questions below cover what we hear most often about legal terms, data handling and account rights on fa99900. If your question is not here, the support routes listed above are the right place to send it.
Access to fa99900 and the application of this policy depend on your local law and the eligible regions where we operate. If local law in your area restricts platforms of this kind, eligibility is governed by that law. Check your local regulations before using the platform.
At registration we collect the contact details and payment method references you supply — for example your phone number for bKash or Upay, or your bank details for Bank Transfer. We also collect technical data your device sends during each session, such as IP address and browser type.
Log in and open the wallet section of your account. Each entry shows the payment method used, the transfer direction and the date. If you see a transaction you do not recognise, contact support through live chat or email with your account reference and the entry details.
Yes. Submit a correction or deletion request through the support channel. We verify your identity against the details you supplied at registration before making any change. Deletion requests that involve active balance or ongoing transactions will be confirmed step by step before processing.
Game studios supply the content you play in our lobby; they do not receive your personal account data through us. Your account record stays within the platform. Studios operate under their own software licences, which govern the game software itself, not your personal data.
When your account is closed, we retain records for the period required under applicable rules in the regions where we operate. After that period, records are removed or anonymised. Contact support to ask about the specific retention period for your account type and region.